The Ritz-Carlton, Harbin
Що кажуть гості
The hotel is quite new, facility is excellent, service is the top quality, breakfast is so tasty. The swimming pool is good, sauna and steam room is fantastic. Gym is pretty nice too.
Amanda
січень 2024 р.
Staff are friendly and helpful. Guest room is spacious. Location is convenient. Good value!
Ivy
січень 2024 р.
Everything. Most of all the service was warm, attentive and giving. Especially Rohit the guest Experience Manager. We were celebrating my wife's birthday and he made sure and this was an unforgettable experience. From upgrading our room to one with an amazing panoramic view over the frozen river. To let us check in early after our early flight arrival and check out late. Also great were Amy and the Hunter who took great care of us. And basically everyone else was so nice. Besides this breakfast and dinner buffet had a huge variety and very high quality.
Amit
грудень 2024 р.
The service has been impeccable. From the reception to our spa treatments and dining experience to the bellhop & room cleaning service - everything has been top-notch! It has been one of the best hotel stays we've ever had in all our many years of travelling abroad. Kudos to the team and the management The view from my room was superb as I could see the entire panoramic view of the Songhua river and the extent of Harbin city including the Ice & Snow World - simply magical & awesome 👍
Elliot
січень 2025 р.
kind and helping staff
Lin
червень 2024 р.
The staff were excellent - very helpful, attentive to our needs, lots of TLC's during the our stay. Friendly, they all genuinely looked pleased to see you. Room was roomy light and airy. Beds comfortable and warm. Breakfast had a wide range food western and Chinese. Also it seemed to have a quiet area for eating breakfast. The views from the windows were great. Facilities what you would expect from a Ritz-Carlton hotel. Very clean hotel. It was a perfect hotel experience.
Richard
грудень 2023 р.
The layout and facilities room and bathroom. Japanese style toilet with smart functions. Nice view from 44 floor, as well as from restaurant 54 floor.
Giuseppe
серпень 2024 р.
The room was spotlessly clean, the bed very comfortable and the view panoramic. The staff were excellent.
Dean
лютий 2025 р.
Excellent breakfast and dinner (Thursday to Monday dinner main dining area), both are buffet style. Excellent service, always attentive to guests needs. We had to depart the hotel at 5.00am for an airport connection, and were given a takeaway breakfast, both hot and cold option in the package...excellent.
Russell
січень 2025 р.
Amazing hotel, great view, and location.
Jorge
березень 2024 р.
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